Privacy Policy
Last updated: January 2025
This is the straight version. No legal gymnastics - just what we collect, why we collect it, and what we do with it.
What Information We Collect
When you contact us or use our services:
- Contact details: Name, email, phone number, company name
- Business information: Target markets, budget range, timeline
- Technical data: IP address, browser type, device info (standard web analytics)
- Communication records: Email threads, call notes, consultation summaries
We don't collect payment card data directly. That goes through our payment processors (Stripe, PayPal) under their PCI-DSS compliance.
How We Use Your Information
Let's be specific:
- Service delivery: Setting up your casino platform, processing licenses, technical support
- Communication: Project updates, compliance reminders, industry news (you can opt out)
- Improvement: Analyzing what content helps operators most, fixing broken processes
- Legal compliance: KYC/AML requirements for gambling industry partnerships
We do NOT sell your data to third parties. Period. Our business model is service fees, not data brokerage.
Who Sees Your Information
Your data gets shared with:
- Licensing authorities: Required for gambling license applications (Curacao eGaming, MGA, etc.)
- Our service partners: Payment processors, game providers, compliance consultants (under NDAs)
- Cloud infrastructure: AWS (US/EU regions), Google Workspace for email
- Legal requests: If a court order or regulator demands it (rare, but happens)
Data Security Measures
The gambling industry piece? We take this seriously:
- 256-bit SSL encryption for data transmission
- Access controls - team members see only what they need
- Regular security audits (annual penetration testing)
- Secure file sharing via encrypted platforms (no email attachments with sensitive docs)
No system is 100% bulletproof. But we follow the same protocols we recommend to our casino operator clients.
Your Rights
You can:
- Access: Request a copy of what data we hold (reply within 7 days)
- Correction: Fix inaccurate information
- Deletion: Ask us to delete your data (exceptions: legal obligations, active contracts)
- Opt-out: Unsubscribe from marketing emails (service emails still come through)
Email [email protected] with requests.
Cookies and Tracking
We use:
- Essential cookies: Keep you logged in, remember language preferences
- Analytics: Google Analytics (anonymized IPs) to see what pages help most
- No advertising cookies: We don't run retargeting ads
Your browser's "Do Not Track" setting? We respect it.
International Data Transfers
Our servers are in US and EU regions. If you're outside these areas, your data crosses borders. We use standard contractual clauses (SCCs) approved by EU regulators.
Children's Privacy
Our services are for 18+ gambling business operators only. We don't knowingly collect data from minors.
Changes to This Policy
When gambling regulations shift, we update this page. Major changes? We'll email active clients 30 days ahead.
Questions?
Contact our data protection officer: [email protected]
For urgent compliance issues: Call +1-XXX-XXX-XXXX (business hours EST)
Privacy Policy
Last updated: January 2025
This is the straight version. No legal gymnastics - just what we collect, why we collect it, and what we do with it.
What Information We Collect
When you contact us or use our services:
We don't collect payment card data directly. That goes through our payment processors (Stripe, PayPal) under their PCI-DSS compliance.
How We Use Your Information
Let's be specific:
We do NOT sell your data to third parties. Period. Our business model is service fees, not data brokerage.
Who Sees Your Information
Your data gets shared with:
Data Security Measures
The gambling industry piece? We take this seriously:
No system is 100% bulletproof. But we follow the same protocols we recommend to our casino operator clients.
Your Rights
You can:
Email [email protected] with requests.
Cookies and Tracking
We use:
Your browser's "Do Not Track" setting? We respect it.
International Data Transfers
Our servers are in US and EU regions. If you're outside these areas, your data crosses borders. We use standard contractual clauses (SCCs) approved by EU regulators.
Children's Privacy
Our services are for 18+ gambling business operators only. We don't knowingly collect data from minors.
Changes to This Policy
When gambling regulations shift, we update this page. Major changes? We'll email active clients 30 days ahead.
Questions?
Contact our data protection officer: [email protected]
For urgent compliance issues: Call +1-XXX-XXX-XXXX (business hours EST)